FAQ's
I ship from Hamilton, Ontario , Canada.
Please note, especially for countries other than Canada/USA, there may be fees in relation to customs/import or tariff in other countries. These are to be paid by the customer.
Where do you ship to?
To see if I ship to your location, please select a minimum of 1 item and add it to your cart. Attempt to check out, without completing the checkout process. If you are able to select your location, I can ship to you.
If you would like to order a big order (wholesale/bulk, or just more than 5 pieces), and want it shipped to you internationally, please send me an e-mail and I will provide you with a courier quote via DHL.
How much does shipping cost?
Shipping costs vary depending on the value of your order and/or the type of shipping you choose.
I offer standard untracked shipping which is $8 CAD for Canada/USA and 'tracked shipping' for all over the world including Canada/USA.
There is an option for untracked shipping from Canada Post under $5, but please make sure it is not during a strike.
PLEASE make sure that your address is correct - I am not responsible if the delivery address is incorrect. You can try your luck at the post office
Payment
I currently accept payment from major card titles. I also accept PayPal.
Do you make custom orders?
Yes, but it depends! Please send me an e-mail with clear photos of the item you want miniaturized. 90% of the time, I do food miniatures.
When do you list new pieces?
At this time, I do not have set dates for when items are listed. Though I, in some cases, do make small announcements via social media, I mostly post new work when the pieces have been completed, or are in the works! They are posted on my website as a Made to Order System when pictures have been taken and I've had a chance to create the listing.
Can I buy items that I have seen on your instagram page?
Yes! As long as they are available. Sometimes I post things because I like showing you all what I'm up to, but I don't always post them on the website yet. Please feel free to send me a DM on Instagram or an e-mail with a screen shot of the item from my page.